My invoice was paid, why my invoice is still marked as unpaid?

If you paid your invoice by Credit Card, it would take upto 48 hours for the payment to be clear. After that, our system will update the invoice status to paid automatically.

Was this answer helpful?

 Print this Article

Also Read

Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we...

What payment methods do you accept?

You can make payment to your invoice via a variety of methods; Credit Card, Paypal, Bank Transfer...

Money Back Guarantee

If you are unhappy with your Business Web Hosting service with us for any reason or just wish to...

Will I be charged if my domain gets rejected?

If a domain name gets rejected after you have applied for it you will not be billed. Full...

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Powered by WHMCompleteSolution