Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we will credit you with a full 1 month FREE web hosting. Submit an eTicket stating your situation and we will review your account with you and credit your account accordingly.
 
* except 3rd party issues, such as cloudflare or other CDN, DNS etc.

Was this answer helpful?

 Print this Article

Also Read

Do your servers support Joomla, Magento, Wordpress, etc?

Yes, our servers most certainly do support Joomla, Magento, Wordpress and many other 260+ program...

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

澳大利亚域名注册服务(Australia Domain Name Registration Chinese)

澳宝网络旗下网站 Aobo.net & AusDomains.com.au 提供澳大利亚域名注册服务（.au...

How to import an existing MySQL database?

Log into your CPanel On the CPanel homepage, click phpMyAdmin icon under the Databases tab...

What are Addon and Parked Domains?

With our hosting packages, Addon and Parked domains are often one of the available features....

Powered by WHMCompleteSolution