Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we will credit you with a full 1 month FREE web hosting. Submit an eTicket stating your situation and we will review your account with you and credit your account accordingly.
 
* except 3rd party issues, such as cloudflare or other CDN, DNS etc.

Was this answer helpful?

 Print this Article

Also Read

Will I be charged if my domain gets rejected?

If a domain name gets rejected after you have applied for it you will not be billed. Full...

My invoice was paid, why my invoice is still marked as unpaid?

If you paid your invoice by Credit Card, it would take upto 48 hours for the payment to be clear....

What folder do I upload my website to?

You will need to upload all your website files to the folder public_html. All files outside this...

How to create a MySQL Database?

Before you can use a MySQL database you need to create it and a user to access it. You can do...

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Powered by WHMCompleteSolution