Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we will credit you with a full 1 month FREE web hosting. Submit an eTicket stating your situation and we will review your account with you and credit your account accordingly.
 
* except 3rd party issues, such as cloudflare or other CDN, DNS etc.

Was this answer helpful?

 Print this Article

Also Read

Will I be charged if my domain gets rejected?

If a domain name gets rejected after you have applied for it you will not be billed. Full...

What are Addon and Parked Domains?

With our hosting packages, Addon and Parked domains are often one of the available features....

How to create a Subdomain?

Subdomains are a way of creating separate accounts within your master account, which are accessed...

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Can I upgrade my hosting plan at a later date?

Yes, you certainly can upgrade your hosting plan at a later date if you find yourself hitting...

Powered by WHMCompleteSolution