Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we will credit you with a full 1 month FREE web hosting. Submit an eTicket stating your situation and we will review your account with you and credit your account accordingly.
 
* except 3rd party issues, such as cloudflare or other CDN, DNS etc.

Was this answer helpful?

 Print this Article

Also Read

Can I migrate an existing cPanel account from another provider to TheWebsites?

Yes, we can migrate your website from another hosting company, providing that they're using...

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Free Domain Name?

1. Free Domain Name with Qualifying Plans for 1-year, 2-year and 3-year Prepaid Services Only....

Free Managed Services?

Our managed services include: Hosting Account Management Domain Name Management DNS...

How to change Your FTP Password?

It is a good idea to regularly change your password. You should always change your password if...

Powered by WHMCompleteSolution