My invoice was paid, why my invoice is still marked as unpaid?

If you paid your invoice by Credit Card, it would take upto 48 hours for the payment to be clear. After that, our system will update the invoice status to paid automatically.

Was this answer helpful?

 Print this Article

Also Read

Uptime Guarantee

If your website uptime falls below 99% during a given month without advance notice from us*, we...

Incorrect Billing

If you believe you were incorrectly billed, please contact us explaining what you think is wrong...

What payment methods do you accept?

You can make payment to your invoice via a variety of methods; Credit Card, Paypal, Bank Transfer...

How can I update my on file Credit Card details?

For thewebsites.com.au customers: You can update your stored credit card information or view the...

Will I be charged if my domain gets rejected?

If a domain name gets rejected after you have applied for it you will not be billed. Full...

Powered by WHMCompleteSolution